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Help centre
Frequently asked questions
Everything you need to plan a responsible, well-informed outdoor stay.
Payments & split model
Why is the payment split 12% / 88%?
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Which payment methods are supported?
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How long do I have to pay after approval?
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Booking process
How quickly will a host approve my request?
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Can I modify my dates?
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Can I make a group reservation?
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Vehicle, overlanding & facilities
Can I bring a rooftop tent or camper?
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Are 4x4-accessible stays marked?
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Will water, power, and other facilities always be available?
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Are pets allowed?
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Cancellations & weather
What is the 48-hour refund policy?
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What happens in bad weather?
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What if the host cancels?
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Still have questions?
Reach out to support@roamrr.in